FAQS
Do I have to drive the tiki?
NO, ALL TRIPS ARE RUN WITH A USCG LICENSED CAPTAIN TO NAVIGATE THE VESSEL SAFELY AND ALLOW ALL ONBOARD TO SIT BACK AND RELAX AND ENJOY THE RIDE. THIS IS A GOOD THING, THERE CAN BE A LOT OF TRAFFIC AND YOU WON’T RISK A BUI!
Are there available life jackets on the tiki?
YES, THERE ARE TYPE 1 PFD FOR EVERY PASSENGER. CALL US IN ADVANCE IF YOU HAVE ANY SPECIAL REQUESTS OR CONCERNS. THE TIKI ALSO HAS A USCG FIRST AID KIT.
Can more than 6 people cruise at the same time?
UNITED STATES COAST GUARD MANDATES ONLY 6 PASSENGERS ONBOARD.
NO EXCEPTIONS!
AT THIS TIME WE CAN ONLY ACCOMODATE A MAX OF 6
Where is the drop off and pick up location?
CARIBBEAN JACK’S 721 BALLOUGH ROAD, DAYTONA BEACH, FL 32114
*PLEASE NOTE: CARIBBEAN JACK’S OPENS AT 11:30am SO IF YOU’RE JOINING US FOR AN 11am CRUISE, YOU WILL NOT BE ABLE TO ORDER FOOD OR DRINKS FROM THEM PRIOR TO YOUR CRUISE.
Are children allowed?
13 YEARS OLD AND ABOVE
How fast does the tiki boat go?
TIKI SPEED…SLLLOOOOWWW (ITS ABOUT THE RIDE NOT THE DESTINATION)
Who is my captain?
ALL OUR CAPTAINS HAVE BEEN VETTED AND ARE USCG LICENSED PROFESSIONALS.
What are your cancellation and inclement weather policies?
BOOKINGS ARE NON-REFUNDABLE WITHIN 48 HOURS OF YOUR SCHEDULED CRUISE.
WE RESERVE THE RIGHT TO CANCEL ANY TOUR AT ANY TIME DUE TO WEATHER, SAFETY, MECHANICAL OR BEHAVIORAL ISSUES.
IF YOUR TOUR IS CANCELED, YOU WILL BE GIVEN A GIFT CARD TO RE-BOOK AT ANOTHER TIME (THIS EXCLUDES BEHAVIORAL, ALONG WITH ALCOHOL RELATED CANCELATIONS - THESE CIRCUMSTANCES WILL NEVER BE RESCHEDULED OR REFUNDED).
FOR WEATHER RELATED ISSUES, WE MAY "WAIT OUT" A BRIEF SHOWER, RESCHEDULE FOR ANOTHER DAY DURING YOUR STAY, OR ISSUE A GIFT CARD (NO EXPIRATION) TO USE ON A FUTURE CRUISE. IF THE CAPTS NEED TO CUT THE TRIP SHORT DUE TO INCLEMENT WEATHER YOU WILL BE ELIGIBLE FOR A PRORATED REFUND IF YOUR TRIP WAS CANCELED BEFORE THE “HALFWAY MARK”
IF IT WAS LONGER THAN THAT, THERE ARE NO REFUNDS.
"NO SHOWS" WILL NEVER BE REFUNDED OR RESCHEDULED!
Do your boats operate in the rain?
WE DO OPERATE IN THE RAIN AS THE TIKI BOAT HAS A ROOF. HOWEVER, THE CAPTAIN CAN DECIDE AT ANYTIME TO CANCEL DUE TO CONDITIONS (TYPICALLY HIGH WINDS OR LIGHTNING/THUNDERSTORMS).
Should I tip my captain?
OUR CAPTAINS DO WORK FOR TIPS, SO GRATUITY IS GREATLY APPRECIATED. WE SUGGEST A 15-20% GRATUITY BASED ON THE SERVICE YOU GET. THEY ARE VERY EXPERIENCED, KNOWLEDGEABLE, AND YOUR SAFETY IS PARAMOUNT! GIVEN WHAT WE ARE ABOUT, WE SEARCHED HIGH AND LOW FOR THE MOST WELL ROUNDED, CHARMING AND PROFESSIONAL CAPTAINS IN TOWN.
How long is the tour?
WE HAVE A 1.5HR RIVER CRUISE; AND A 1.5HR SUNSET CRUISE.
What can the tiki boat be used for?
BESIDES RELAXING WITH A COLD DRINK WE CAN PRETTY MUCH ACCOMMODATE ANYTHING YOU HAD IN MIND. PHOTO SHOOTS, BACHELOR/ BACHELORETTE PARTIES, CORPORATE MEETINGS, BIRTHDAY PARTIES, WEDDINGS, PROPOSALS AND EVEN YOUR “WEDDING ESCAPE” FROM A WATERFRONT PROPERTY... YOU NAME IT AND WE WILL TRY TO MAKE IT WORK. GIVE US A CALL FOR SPECIAL REQUESTS.
Can I play my own music on board?
YES, WE DO HAVE BLUETOOTH-CAPABLE KICKER 6 SPEAKER THAT CAN SYNC TO YOUR PHONE AND CHOICE OF MUSIC.
Do you provide food and drink?
WE PROVIDE:
AN ICE FILLED COOLER
CUPS/SHOT GLASSES
BOTTLE OPENERS
FOOD AND ALCOHOL ARE NOT PROVIDED. FEEL FREE TO BRING YOUR OWN OR YOU CAN ORDER FROM CARIBBEAN JACK’S DAYTONA BEACH. PLEASE NOTE CARIBBEAN JACK’S DOESN’T OPEN UNTIL 11:30am, SO IF YOU ARE JOINING US FOR OUR 11am CRUISE YOU WILL NOT BE ABLE TO ORDER FOOD OR DRINKS FROM THEM.
IF ORDERING FROM THE RESTAURANT PLEASE MAKE SURE TO CALL AHEAD AT LEAST 30-45mins PRIOR TO YOUR DEPARTURE TIME TO ENSURE IT WILL BE READY IN TIME FOR YOUR CRUISE.
HTTP://WWW.CARIBBEANJACKS.COM/MENU PHONE: 386-523-3000
What about restrooms?
THE TIKI IS NOT EQUIPPED WITH A RESTROOM BUT WE DO HAVE A HALFWAY STOP AT HALIFAX HARBOR MARINA WHERE YOU CAN USE THE RESTROOM, THESE FACILITIES ARE ONLY AVAILABLE ON OUR 11AM, 1PM & 3PM CRUISES - ON OUR 5PM and SUNSET CRUISES a port-a-potty may be available.
THERE IS ABSOLUTELY NO SMOKING PERMITTED ON THE TIKI, VAPING IS OK